Specialized Services
Comprehensive telephone and email answering service solutions to Limousine Companys
Whether your company has a large fleet or one Limousine, Quinty Management’s live answering service can help with after hours and weekend coverage, call overflow and reservations processing. If callers can’t get through to your office, this will likely lead to complaints or lost business. By using our services you will be able to provide the level of proactive service that your clients expect you to have, at an affordable cost.
Our limousine answering service aids with managing day to day responsibilities associated with your office. Once you have decided that we should become your partner, Quinty Management’s team of professionals and representatives will spend hours in meeting with you and your staff in order understand the way you run or you wish to run your business, and make sure we are able to act as an extension of our company, using the same business practices that your clients are accustomed to.
Quinty Management is unique in Europe, our staff knows the limousine industry well, and fully understands the operational obstacles faced by owner/operators and large companies within the Limousine and Transportation Industry. Our agents are fully trained, aware of industry specifics and will support your business 24/7/365. Our team will interact with your employees, drivers, clients, and affiliates as if operating effectively from within your office. No one will even know otherwise, unless you want them to.
- Quotes – our statistics show that quote requests have 80% more chances to generate actual bookings if answered within the hour. Do no longer miss those business opportunities. We can be there for you night and day, and seal the deal.
- Driver wake up and last minute dispatch – you’re in the line of business where you cannot afford to miss even one client, not even by five minutes. Our agents will make sure that last minute bookings are assigned to a driver, and check to make sure he is on site at time.
- Affiliate networking – your partners will appreciate your promptitude and proactive behavior; they will know they can rely on you at all time and they will gradually send you more business.
Private jet answering service
A lot goes into owning a private jet. In addition to the high financial investment, there is a lot that goes on behind the scenes. A private jet is a luxury that most people can only dream of. Yet, for those who are fortunate enough to have access to a private jet, there is a lot of upkeep. In addition to the mechanical issues, maintenance and staffing, there is a need for around the clock accessibility, allowing the plane’s owner to be able to utilize the jet. You need your private jet answering service.
We have designed a call center solution that is geared towards private jet owners. Our private jet answering service is designed to give twenty-four hour access to the private plane. Our operators work in conjunction with staff, livery services and book hotels as well if you need making us a better (and complete) outsource solution.
Private jet owners are generally demanding. We are aware of the requirements of these busy professionals and work to ensure that protocols are followed to your specifications. We are ready to respond rapidly with the professionalism and tenacity that is needed to handle the specific calls.
While many private plane owners hesitate upon using an answering service, to some it is a necessity. We are able to satisfy even the most demanding clientele and offer a high quality service to private jet owners.
Travel agency answering solution
When a client goes on vacation using a travel agency, they expect certain things. Primarily, they expect that the agency will be available for their questions or emergency situations whenever they arise. However, no travel agent can work all day, and in those situations, instead of relying on machine voicemail, they should turn to Quinty Management! We offer a 24/7 alternative to hiring your own employee. We represent your agency in our call center & act as ambassadors of your brand each time the phone rings.
Highly trained English speaking travel agents will welcome your clients ‘calls in the middle of the night, help solve their urgent travel issues, find that window seat for their long distance flight, exchange their ticket when their travel plans change, help with other arrangements that would need urgent attendance.
Travel agencies send people all over the world daily. While a problem may arise for a passenger travelling in the US at four in the afternoon, it may not translate to being the same time at the agency where he booked the trip. Who is he going to call when an emergency happens, and will you be able to answer the phone? It’s not very comforting to tell your customers who are in the middle of a crisis to “leave a message, we’ll get back to you as soon as possible”. Because we operate around the clock, 24 hours a day and seven days a week, we will handle the call and help your customer deal with the crisis.